Pick Up, Shipping + Returns
Pick up:
In-person pick up is available from Boerum-Hill, Brooklyn, NY.
If you choose to pick up, no shipping costs will be added.
Select ‘Boerum-Hill PICK UP’ as the shipping option.
After your order is placed, you will receive a confirmation email with the pick-up hours for that week.
You can email me to einatnem@gmail.com for any questions or concerns.
​
Shipping:
All orders ship within 3-5 business days. Items are shipped via USPS and will include their standard insurance.
Shipping costs are based on weight, destination, and package size & will be calculated at checkout.
If you need your item sooner, please email us at einatnem@gmail.com to determine the expedited shipping rate.
We will not be held responsible for delays or lost items due to customs or postal services.
​
​
Return Policy:
All items are handmade and we can not offer returns or exchange.
However, if the order is broken during the delivery process, we are happy to give you a refund or replacement. Notification and a photo of the broken items must be received within 5 days of the receipt of goods for potential postal shipping claims inspection.
​
​
​
Questions?